Services Continued

Welcome to a better level of security and support

Tier One

Help-Desk

  • Trouble accessing your system
  • Can’t connect to a network asset
  • Password changes
  • Trouble tickets
  • Over the phone/On the Computer/ In person
  • Imaging and Deploying of Endpoints
  • We will help identify your systems and create images using your established baseline to help deploy endpoints in a more efficient manner.
  • Monthly Reports
  • Performance, health and device discovery will be sent to keep you updated on the status of your technological ecosystem
  • NOC (Network Operations Center) for monitoring of all endpoints
  • Ensuring your critical systems are online and operational
  • Constant endpoint monitoring and health checks
  • Asset Management
  • Identification of your technology assets
  • Categorization and inventory of your devices
  • Optional CM for managed system baseline

Tier Two

Engineering

  • In-depth infrastructure (server, networking, virtual environment) support
  • Project design
  • Infrastructure layout, design and build
  • Additional services available
  • Next Generation MDR w/ Cyber SOC Monitoring
  • Vulnerability Assessment and Remediation
  • Two-Factor Authentication
  • Maintenance of Endpoints (Patching, performance, backup)
  • Ensuring your devices remain protected from potential malicious software
  • Performance maintenance to ensure your devices deliver to your expectations for as long as they are capable
  • Backups to help ensure recovery of data should a compromise or data loss occur.
  • Compliance with all CMMC/800-171 Controls
  • Assessment and documentation for the control requirements
  • Cyber SOC (Security Operations Center) for security monitoring of all endpoints (Human Based SIEM)
  • 24/7 monitoring of the security of your systems
  • Ransomware detection and added prevention
  • Prevention against all malware types using early detection and response
  • CISO & Executive Consulting Services (Strategic and Tactical planning)
  • Budgeting and financial planning
  • Executive level threat forecasts and response
  • Guidance for regulatory frameworks

Tier Three

Partner Services

  • We work with your existing IT to provide architectural services for security and IT.
  • Provide supplemental IT support when needed
  • Review and make recommendations for existing infrastructure