Services Continued
Welcome to a better level of security and support
Tier One
Help-Desk
- Trouble accessing your system
- Can’t connect to a network asset
- Password changes
- Trouble tickets
- Over the phone/On the Computer/ In person
- Imaging and Deploying of Endpoints
- We will help identify your systems and create images using your established baseline to help deploy endpoints in a more efficient manner.
- Monthly Reports
- Performance, health and device discovery will be sent to keep you updated on the status of your technological ecosystem
- NOC (Network Operations Center) for monitoring of all endpoints
- Ensuring your critical systems are online and operational
- Constant endpoint monitoring and health checks
- Asset Management
- Identification of your technology assets
- Categorization and inventory of your devices
- Optional CM for managed system baseline
Tier Two
Engineering
- In-depth infrastructure (server, networking, virtual environment) support
- Project design
- Infrastructure layout, design and build
- Additional services available
- Next Generation MDR w/ Cyber SOC Monitoring
- Vulnerability Assessment and Remediation
- Two-Factor Authentication
- Maintenance of Endpoints (Patching, performance, backup)
- Ensuring your devices remain protected from potential malicious software
- Performance maintenance to ensure your devices deliver to your expectations for as long as they are capable
- Backups to help ensure recovery of data should a compromise or data loss occur.
- Compliance with all CMMC/800-171 Controls
- Assessment and documentation for the control requirements
- Cyber SOC (Security Operations Center) for security monitoring of all endpoints (Human Based SIEM)
- 24/7 monitoring of the security of your systems
- Ransomware detection and added prevention
- Prevention against all malware types using early detection and response
- CISO & Executive Consulting Services (Strategic and Tactical planning)
- Budgeting and financial planning
- Executive level threat forecasts and response
- Guidance for regulatory frameworks
Tier Three
Partner Services
- We work with your existing IT to provide architectural services for security and IT.
- Provide supplemental IT support when needed
- Review and make recommendations for existing infrastructure