Over the last 20 years, I’ve worked as a General Manager for three corporations. During this time I’ve outsourced to several IT companies. Bizity is, by far, the best IT company I’ve worked with. They are extremely knowledgeable in both IT and Cyber Security, they are able to speak to me about complex IT issues in a way that I can understand as a layperson, they track our IT assets and warn us of upcoming risks and offer solutions and their staff is friendly and enjoyable to work with. Bizity’s customer service ticket system is fast, easy and highly responsive. They has never left our team in a compromising situation, even during crazy after-hour times. I entrust all of our IT needs to Bizity with confidence and peace of mind.
My (former) regular computer guy tends to work on his own schedule, not mine. When I need help, it is now! When he does arrive, he tends to “research” my issue, and then spends time, typically by “trial-and-error” until a solution is ultimately found. biz|Ty is different. I call and they are there, on the phone. As I am hours away from San Diego, they remotly connect to my computer, and voila!, the problem is attacked and solved. They have the solution and experience to know where to look and attack the problem, not sitting and “researching” at my expense. This company is a God Sent. I wouldn’t be without them.
As a website developer, many of my clients require I.T. assistance and also cyber security. BizITy is the ONLY I.T. company that I use and also recommend to my clients. I’ve utilized and recommended BizITy’s services for five years. They’re on point with their fees, they’re timely, professional, and go above and beyond. My clients say the same.
BizIty has been providing EDI Engineers IT support since we founded our company in 2011. We can always count on BizITy and the team to provide excellent and timely service. They have been very professional and a great pleasure to work with. I highly recommend them!